1. Agreement To These Terms
By accessing or using Hyey, you agree to these Terms of Use. If you use Hyey on behalf of a family, care team, organization, or another person, you confirm that you have authority to do so and that you will use the service responsibly.
2. What Hyey Provides
Hyey is a caregiver coordination app that helps care teams manage tasks, reminders, schedules, team communication, patient profile information, and health-related notes entered by users. Hyey is a coordination tool, not a clinical record system, emergency response service, or medical device.
3. No Medical Or Emergency Advice
Hyey does not provide medical advice, diagnosis, treatment, emergency monitoring, or professional care services. Information in Hyey should not be used as a substitute for advice from qualified health professionals. In an emergency, call local emergency services immediately.
4. Care Team Responsibilities
Users are responsible for:
- Entering accurate, current, and appropriate information.
- Confirming medication, health, and care instructions with qualified professionals when needed.
- Inviting only authorized caregivers or family members to a team.
- Removing team access when a person no longer needs it.
- Reviewing reminders, tasks, and health entries before relying on them.
5. Accounts And Security
You are responsible for your account, device access, and login credentials. Notify us promptly if you believe your account or team has been accessed without permission. We may suspend or restrict access if we believe there is a security risk, misuse, or violation of these Terms.
6. Acceptable Use
You agree not to:
- Use Hyey for unlawful, harmful, abusive, deceptive, or unauthorized purposes.
- Enter information that you do not have permission to collect, share, or manage.
- Attempt to access another team, account, or system without authorization.
- Interfere with the security, availability, or operation of Hyey.
- Use Hyey to send spam, harassment, or misleading communications.
7. User Content And Permissions
You retain responsibility for information that you enter into Hyey. By adding content, you give Hyey permission to store, process, display, and transmit that content as needed to provide the service to you and authorized members of your care team.
8. Service Availability
We aim to keep Hyey reliable, but the service may be interrupted, delayed, unavailable, or inaccurate at times due to maintenance, connectivity, third-party services, device settings, or events outside our control. Hyey should not be your only method for time-sensitive care coordination.
9. Third-Party Services
Hyey may depend on third-party services for authentication, hosting, database storage, notifications, analytics, diagnostics, and email delivery. Your use of Hyey may also be subject to platform rules from Apple, Google, Vercel, Firebase, or similar providers.
10. Privacy
Our Privacy Policy explains how Hyey collects, uses, stores, and protects information. By using Hyey, you also agree to the practices described in that policy.
11. Changes Or Termination
We may update, suspend, or discontinue parts of Hyey, and we may update these Terms from time to time. If changes are material, we will provide notice through the app, website, or another reasonable method. Continued use after changes means you accept the updated Terms.
12. Disclaimers And Limitation Of Liability
Hyey is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee that Hyey will be error-free, uninterrupted, or suitable for every caregiving situation. To the fullest extent permitted by law, Hyey is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of Hyey.
13. Contact
Email: info@hyeycare.com
See also: Privacy Policy and Contact Support.